Services

However far along you are, we can pick it up.

New implementation, stalled program, or a platform you already own and are not getting enough from. Each of these is a place we start.

Implementation

Getting the system in.

Full lifecycle delivery with a plan your executive team can read and a schedule we hold ourselves to.

ERP implementations

Dynamics 365 Finance, Supply Chain and Business Central, from requirements through hypercare.

Fit gap analysis and solution blueprint
Chart of accounts and process design
Data migration and reconciliation
UAT, cutover and go live support

CRM implementations

Sales, Customer Service, Contact Center and Customer Insights configured around how your teams actually sell and serve.

Sales process and pipeline design
Case management and SLA modeling
Customer data unification
Adoption and enablement

POS and commerce

Store systems, e commerce and omnichannel order orchestration on Dynamics 365 Commerce.

Store operations and register rollout
Hardware station and payment setup
Buy online, ship from store, curbside
Pilot store then phased rollout

Global template design & rollout

One core template, deployed entity by entity and country by country without starting over each time.

Core versus local requirements
Statutory and localization handling
Rollout playbook and wave planning
Local team enablement

Advisory

Deciding what to do before you spend the money.

Short, focused engagements that produce a recommendation you can act on.

Digital transformation consulting

A roadmap that connects business objectives to a sequence of technology investments, with cost and effort attached to each.

4 to 8 weeks

Application & project advisory

Independent review of a platform decision, an implementation partner's plan, or a program that is not tracking to schedule.

2 to 4 weeks

System & process optimization

Assessment of an existing deployment: where users work around the system, what is over customized, and what to fix first.

3 to 6 weeks

Licensing & cost review

What you are paying for, what you are using, and where the license model can be restructured.

2 weeks

AI readiness assessment

Data quality, permissions posture and use case prioritization before you commit budget to Copilot or agents.

3 weeks

Build & extend

Everything the standard product does not cover.

Integrations

EDI, 3PL, payment providers, marketplaces, tax engines, PLM and whatever legacy system is not going away yet. Built with proper error handling and monitoring.

Custom development

X++ extensions, plug ins, Power Platform components and Azure services, developed to a standard your next partner can maintain.

ISV solution deployment

Selecting, configuring and rolling out third party products, plus the integration work that vendors tend to leave to you.

Enhancements

A steady backlog of improvements delivered in releases instead of one large annual project.

Data migration

Extraction, cleansing, mapping, load and reconciliation, with the validation reports your finance team will insist on.

Reporting build out

Operational and financial reporting delivered alongside the implementation, not after it.

Run & evolve

After go live is where the value is.

Post go live support

Tiered support with defined response times, a named lead, and a backlog you can see.

Upgrades & version updates

Release readiness, regression testing and remediation so Microsoft's update cadence stops being a fire drill.

Project management

Delivery leadership, governance and change management for programs that need a steady hand.

Engagement models

We keep contracting simple and match the model to the work rather than the other way around.

How we contract

Fixed scope project. Defined deliverables, defined price, for work that can be scoped cleanly.
Time and materials. For discovery, enhancement backlogs and work that will evolve.
Managed support retainer. A monthly block of hours with an agreed response time.
Staff augmentation. A senior consultant embedded with your team for a defined period.

Tell us what is in your way.

A short call is usually enough for both of us to know whether it makes sense to keep talking.

Get in touch Browse solutions