Solutions

The Microsoft platforms we build on.

Every product below is one we implement, extend and support. Most engagements combine several of them, which is exactly the point.

Dynamics 365

Business applications.

Finance and operations through customer engagement, on one data platform instead of six disconnected systems.

Dynamics 365 Finance

General ledger, AP and AR, fixed assets, budgeting, multi entity and multi currency financials, plus the close process improvements that come with them.

ERP

Dynamics 365 Supply Chain

Inventory, warehouse, procurement, production and planning. Includes advanced warehousing, mobile device flows and demand planning.

ERP

Dynamics 365 Commerce

Unified point of sale, e commerce and back office. Store operations, omnichannel order flows, loyalty and clienteling.

Commerce

Dynamics 365 Sales

Pipeline, forecasting, quoting and territory management, connected to your ERP so sales sees real inventory and real margin.

CRM

Dynamics 365 Customer Service

Case management, SLAs, knowledge base, agent productivity and self service portals.

CRM

Dynamics 365 Contact Center

Voice, chat and digital channels with AI assisted routing, live agent copilots and quality management.

CX

Dynamics 365 Customer Insights

Customer data unification, segmentation and journey orchestration for marketing teams that need one view of the customer.

Data & CX

Dynamics 365 Business Central

A right sized ERP for smaller and mid market organizations that need real financials without an enterprise scale program.

ERP

ISV solutions

Evaluation, selection and deployment of independent software vendor products that fill gaps in the standard platform, so you are not paying to build what already exists.

Extend

Artificial intelligence

AI and Copilot.

AI is only useful when it is grounded in your own data and governed like any other production system. That is how we approach it.

Copilot Studio

Custom agents and conversational workflows connected to your Dataverse, SharePoint and line of business systems.

  • Agent design and topic modeling
  • Knowledge grounding and retrieval
  • Escalation to live agents

Microsoft 365 Copilot

Readiness assessment, permissions cleanup and rollout, so Copilot surfaces the right content and not the wrong content.

  • Oversharing and access review
  • Adoption and enablement
  • Usage measurement

AI strategy & governance

Use case identification, value modeling and the policy framework that keeps AI initiatives out of trouble.

  • Use case prioritization
  • Data readiness assessment
  • Responsible AI guardrails

Modern workplace

SharePoint and Microsoft 365.

The place your people actually spend their day. Getting it right pays back everywhere else.

SharePoint Online

Intranets, document management, metadata driven libraries, records retention and search that returns the right result.

Migrations

File shares, SharePoint on premises, Google Workspace, Box and Dropbox moved to Microsoft 365 with permissions and history intact.

Microsoft Teams

Team and channel architecture, lifecycle governance, external sharing policy and phone system deployment.

Information governance

Sensitivity labels, retention, DLP and the permissions hygiene that has to exist before Copilot is switched on.

Viva & employee experience

Viva Connections and Engage rolled out as a communications channel people use, not another tab they ignore.

Exchange & identity

Exchange Online, mail flow, tenant to tenant migration and Entra ID configuration for mergers and divestitures.

Data

Analytics and business intelligence.

Reporting is where most ERP projects lose credibility. We treat it as a first class workstream, not a phase two.

Power BI

Semantic models, executive dashboards, embedded reporting and workspace governance that scales past a handful of authors.

Microsoft Fabric

Lakehouse architecture, pipelines, Direct Lake models and a migration path off legacy warehouses.

Azure data services

Data Factory, Synapse, SQL and Data Lake, designed around what the business needs to measure.

Low code

Power Platform.

The fastest way to close the gap between what the product does and what your business does.

Power Apps

Canvas and model driven apps for field, floor and back office processes.

Power Automate

Approvals, document workflows and system to system automation, including desktop RPA.

Power Pages

External facing portals for customers, vendors and partners built on Dataverse.

Dataverse & ALM

Environment strategy, solution management and pipelines so citizen development does not become shadow IT.

Cloud

Azure and security.

The foundation everything else sits on.

Cloud architecture & migration

Landing zones, lift and shift, re platforming and cost management for workloads moving to Azure.

Integration services

Logic Apps, Service Bus, API Management and Azure Functions connecting Microsoft platforms to everything else you run.

Identity & security

Entra ID, conditional access, privileged identity management and security posture reviews with a remediation plan attached.

Not sure which pieces you need?

Most clients start with a short assessment. We look at what you have, what it costs, and where the gaps are.